FAQ

How do I order?

By Debit / Credit Cards:
via our safe and secure ordering system (via PayPal online system)
By PayPal:
click on the PayPal logo in the cart for a quick way to pay using PayPal.
By Cheque / Postal Order:
payable to Sparkly Nails, Send to 1 Rose Hill Close, Kingskerswell, Devon TQ12 5GE.
Please enclose your order requirements when sending and include P&P.
Orders will not be dispatched until payment has cleared
By Telephone  
Please complete the checkout fields and click on the pay by telephone tab at the bottom of the screen, we will then be able to see your order, and take your card details over the phone.

Do you have a printed catalogue for mailing?
No. Our entire catalogue is online here at Sparkly-Nails.co.uk.We have new products in every few months so it is not viable to produce a printed catalogue. We do this by using simple packaging and making sure that all of our products are clearly displayed on our site.


Do you have a shop I  can visit?
We regret that Sparkly Nails' premises are not open to the public. Our shop is only available online.


Why did my order arrive in a used box?
We at Sparkly Nails being concerned about the environment, reuse and recycle as much material as possible.


I ordered a kit and expected it to be boxed
The kits that come in a box bag are stated, the ones that don't state that they are not boxed. If we boxed all our kits, not only would the postage charges have to rise but it would require considerable more packaging. We try to keep packaging as simple as possible to reduce any waste. We are very conscientious about the environment and try our hardest to keep packaging and waste minimal.