Delivery Information & FAQ | Nail Art Supplies | Sparkly Nails

DELIVERY INFO




Order before 1pm Mon-Fri and we'll post your order the same day!
We ship worldwide - please see chart below for pricing. 
Orders over £35 will automatically be upgraded to tracked.

Delivery OptionHow long it takesHow Much
UK Standard
(Royal Mail 2nd class)

3-5 working days£1.50
add tracking/signed for +£1.20
UK Priority
(Royal Mail 1st class)

1-3 working days£1.99
add tracking/signed for +£1.20
UK Express
(Royal Mail next working day)
Saturday is not classed as a working day so if
you order on a Friday before 1pm your order will be delivered on the following Monday.

next working day
(if ordered Mon-Fri before 1pm)
£6.19
signature required



Euro Standard Airmail
(Royal Mail 1st class)

7 working days£2.49
 only available for orders under £35
Euro Priority Airmail
(Royal Mail tracked)
5 working days£6.99
signature required



Rest of World Standard Airmail
(Royal Mail 1st class)
14 working days£2.99
only available for orders under £35
Rest of World Priority Airmail
(Royal Mail tracked)
10 working days£8.49
signature required

*Our delivery times are recommended only (as advised by Royal Mail)  If you require guaranteed in the UK please choose the next day option!
Please note, during postal strikes, public holidays and adverse weather, delivery times may vary and this is out of our control.

Due to Royal Mail policies we can only ship 4 stripers or top coat in one package.  If you order more than this we will require you to pay additional postage.  We are prohibited to send stripers or top coat abroad.



DELIVERY QUESTIONS

I have entered incorrect delivery details
Call us immediately (during working hours) on 01803 394075 to let us know and leave a message if there is no answer!  We cannot accept emails as a method of contact for these types of queries due to the very quick dispatch times we operate on. We cannot change orders or addresses once items have left our premises.
We will not be held responsible for problems caused by inaccurate delivery information supplied to us. 


Incorrect items sent / Items missing
Please check your order once delivered in case of discrepancies. Please notify us of any issues within one week of despatch, as any discrepancies will not be rectified after this.

Items broken
We try and wrap up all breakable items carefully and all orders are sent in padded envelopes but occasionally accidents happen. Please send us a photo of the package and which items have been damaged so we can resend or refund.

Missing Orders
In the event of missing items, we can only send out missing orders after two weeks of date of postage (UK) / after 25 days (rest of the world), and upon receipt of an email stating the missing order and confirmation of the address. This is due to Royal Mails policies on lost post.